Retail
Get the right goods, to the right place, at the right time
Retail businesses thrive when using project44 to manage the eCommerce delivery experience. Optimize inventory in transit, reduce “where is my order” (WISMO) calls, and win your customer’s loyalty—for life.
Benefits
Solve order issues
Reduce WISMO requests with proactive notifications. Batch communications to customers based on order status, service level, and region to surface the information they need so they won’t need to call your call center.
Predict delivery delays
Take advantage of predictive, machine learning-driven data to power order transparency and accurate delivery dates. With over 22B+ shipment events tracking in project44’s system, you can identify more exceptions upstream.
Optimize carrier network
Gain insights into carrier performance-based on metrics like on time-delivery, exceptions, and damages. Optimize carrier decisions using performance-based dashboards and reporting.
project44 is a critical partner in our ability to navigate even the most complex ocean and truckload tracking requirements. From the beginning of our partnership, project44’s breadth and depth of insights have helped us more accurately forecast inventory, manage shipment fluctuations, and avoid potential disruptions to our supply chain.
Jamie Bragg
Tailored Brands
Use Cases
Ocean analytics help you manage the influx of cargo coming in and avoid accessorial fees
Ensure the data you see is real-time and accurate
Last free day and container availability insights help you prioritize container movement before incurring fees
Utilize port and terminal data to identify efficient lanes for transporting your cargo without delays
How eCommerce Professionals Can Use Supply Chain Visibility to Delight Customers
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Consumer Visibility
Keep end consumers more informed and engaged with real-time visibility of last-mile shipments on tailored branded tracking pages with personalized delivery alerts.
Last Mile Resolution
Enhance customer experience with a dedicated management hub that highlights distressed shipments within your network with self-service resolution options.
Yard Management
Eliminate manual processes from the yard entirely with project44’s real-time data and workflow automation, and unified supply chain processes that streamline pre-arrival, gate, dock, and yard stages.
Ready to optimize your Retail supply chain?
Connect with a visibility specialist to learn what project44 can do for your retail business.