In 2019, project44 released two reports about the evolving delivery demands organizations are facing. The results found that the rise of the Delivery Economy is impacting all supply chains, regardless of industry or product.
With more delivery options, customers are expecting faster delivery at a lower cost. They also want to know exactly where their shipment is and when it will arrive. Failure to provide this level of visibility could have an impact on the overall brand.
Take a look at this infographic for an overview of our key findings, and read the latest full report for details.
